Last updated: 1 May 2026
Data Controller: FENG YU (sole proprietor, ZodiacMeet), resident in Kowloon, Hong Kong SAR, China.
Contact Address: 636 Nathan Road, Bank Centre, 15th Floor, Mong Kok, Kowloon, Hong Kong
Contact Email: [email protected]
This Privacy Policy complies with the Singapore Personal Data Protection Act (PDPA), as well as applicable data protection laws in jurisdictions where we provide our services, including Indonesia's Personal Data Protection Law (PDP Law), EU General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).
We collect the following categories of personal data when you use our service:
2.1 Account & Authentication Data: Email address, display name, password hash, authentication tokens, and social login information (if you sign up via Google/Apple).
2.2 Profile & Astrological Data: Birth date, birth time, birth location, gender, profile photo, bio, and other information you provide to generate astrological charts, compatibility scores, and AI insights.
2.3 Service Usage Data: Chat messages with AI astrologer, birth chart queries, app usage patterns, feature engagement data, and customer support communication records.
2.4 Device & Technical Data: Device type, operating system, unique device identifier, IP address, browser type, language settings, crash logs, and network information, used for account security, fraud prevention, service stability, and regional adaptation.
2.5 Payment Data: For payments via Stripe: We do not store your full credit card or payment details. All sensitive payment data is processed and stored by Stripe. We collect non-sensitive payment data, including order number, transaction amount, transaction time, payment status, and refund history. For in-app purchases via Apple/Google: We receive only your transaction ID, purchase time, and subscription status from the platform, no full payment details.
2.6 Marketing & Communication Data: Email open/click tracking data, push notification engagement data, and your marketing preferences.
We use your personal data solely for the purposes we disclose to you at the time of collection:
3.1 To provide core services: Create and manage your account, generate astrological charts and dual chart compatibility analysis, facilitate AI astrologer consultations, daily energy forecasts, and AI-powered astrological insights.
3.2 To improve our service: Analyze app usage patterns, optimize product features, fix bugs, and develop new functions.
3.3 To ensure account security: Verify your identity, prevent fraud, unauthorized access, and other malicious activities, enforce our Terms of Service.
3.4 To process payments and subscriptions: Verify your purchase, manage your subscription, and process refunds in accordance with our Refund Policy.
3.5 To communicate with you: Send service-related notifications (account verification, subscription updates, security alerts), respond to your support requests, and send marketing communications (only with your prior consent).
3.6 To comply with legal obligations: Meet tax, accounting, and regulatory requirements, respond to lawful requests from courts or government authorities, and exercise our legal rights.
Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including TLS 1.3 encryption for data transmission and AES-256 encryption for data at rest. We implement strict least-privilege access controls, regular security audits, and employee confidentiality agreements to protect your personal information.
However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot warrant absolute security of your personal data, and you provide your data at your own risk.
Your personal data may be transferred to and processed in jurisdictions outside of Hong Kong SAR China, including Singapore, the United States, and other countries where our third-party service providers are located. These jurisdictions may have different data protection laws than Hong Kong.
We ensure all cross-border data transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) and contractual obligations requiring service providers to maintain the same level of data protection as required under Hong Kong law. You may request a copy of the relevant safeguards by contacting us at [email protected].
We do NOT sell your personal data to any third parties. We only share your personal data with the following trusted third-party service providers, who are contractually bound to process your data securely, only for the purposes we specify, and in compliance with applicable data protection laws:
6.1 Payment Processing:
6.2 Infrastructure & Hosting:
6.3 AI & Analytics:
6.4 Communication Services:
In accordance with the PDPO and applicable data protection laws, you have the following rights regarding your personal data:
7.1 Right of Access: You have the right to request a copy of all personal data we hold about you.
7.2 Right of Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
7.3 Right of Erasure: You have the right to request the deletion of your account and all associated personal data, subject to legal retention requirements.
7.4 Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
7.5 Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format, or request that we transfer it to another data controller, where technically feasible.
7.6 Right to Object to Direct Marketing: You have the right to opt out of marketing communications at any time, free of charge, by clicking the unsubscribe link in our emails or contacting us at [email protected].
7.7 How to Exercise Your Rights: To exercise any of these rights, please send an email to [email protected] from the email address associated with your account. We will verify your identity to prevent unauthorized access, and respond to all valid requests within 30 days. We will not discriminate against you or charge you a fee for exercising your data protection rights, except for excessive, repetitive, or unfounded requests, where we may charge a reasonable administrative cost.
7.8 Right to Lodge a Complaint: If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data of Hong Kong SAR China, or the relevant data protection authority in your jurisdiction.
We use cookies and similar tracking technologies (including web beacons, local storage, and pixel tags) to improve your experience on our website and service. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and understand how you interact with our service.
We use the following types of cookies:
You can disable or delete non-necessary cookies in your browser settings at any time. However, disabling strictly necessary cookies may affect the core functionality of our service, including login persistence and preference storage.
Some of the cookies listed above are set by our third-party service providers, as detailed in Section 6 of this Policy. We do not control the cookies set by these third parties, and we recommend you review their respective privacy policies for more information about their cookie practices.
We retain your data as follows:
Upon account deletion, we permanently remove all personal data within 30 days, except where retention is required by applicable law, to resolve disputes, or to enforce our legal agreements.
We will only send you marketing communications (including promotional emails, in-app offers, and event notifications) if you have given your explicit prior consent. You can withdraw your consent at any time, free of charge, by clicking the unsubscribe link in our emails or contacting us at [email protected]. We will not share your personal data with any third parties for their marketing purposes without your explicit written consent.
ZodiacMeet is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover we have inadvertently collected personal data from a minor, we will immediately delete the data. Parents or guardians who believe we have collected data from a minor may contact us at [email protected] to request deletion.
In the event of a personal data breach that poses a significant risk to your rights and freedoms, we will notify you and the relevant data protection authorities in accordance with applicable law, without undue delay. We will take all reasonable measures to mitigate the harm caused by the breach.
We may update this Privacy Policy from time to time. For material changes to how we handle your personal data, we will notify you via email or in-app notice at least 30 days before the changes take effect. Your continued use of the App after the effective date of the updated Policy constitutes your acceptance of the changes.
This Privacy Policy is governed by the laws of Hong Kong SAR China, without regard to its conflict of law principles.
For privacy-related inquiries, contact us at [email protected].
Our astrological analysis system, dual chart compatibility scoring, and AI-generated insights are based on automated decision-making using the astrological data you provide. These automated processes are for entertainment purposes only, and do not produce legal or similarly significant effects on your rights. You have the right to object to automated decision-making by contacting us at [email protected].